Last Updated: November 6, 2025
Welcome to Piano Pop:Tap Tiles, developed and published by MayaGameStudio ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you play our mobile game.
By installing and playing Piano Pop:Tap Tiles, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide and improve our game services:
a) Information Collected Automatically:
- Device Information: We may collect non-personal information about your device, such as your device type, operating system version, unique device identifiers (e.g., Advertising ID), and mobile network information.
- Gameplay Data: We collect data about your interactions with the game. This includes your progress, scores, in-game purchases, virtual currency balance, and gameplay statistics.
b) Information You Provide:
- Save Data: If you use a cloud save feature, we may store your game progress and settings on our servers.
- Support Inquiries: If you contact us for customer support, we will collect the information you provide to us, such as your email address and the content of your message.
c) Third-Party Services:
The game may use third-party services (such as analytics and advertising networks) that collect information to provide their services. These services have their own privacy policies governing their data collection.
- Advertising: We may show advertisements via third-party ad networks. These networks may use collected data (like your Advertising ID) to display personalized ads. You can typically reset or opt-out of personalized advertising through your device's settings.
- Analytics: We use analytics services (like Google Analytics for Firebase) to understand how players interact with the game, helping us fix bugs and improve the user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To operate, maintain, and improve the game.
- To save your game progress and settings.
- To process your in-game transactions.
- To provide customer support and respond to your inquiries.
- To analyze game performance and player behavior.
- To display advertisements.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following situations:
- With third-party service providers who assist us in operating the game (e.g., cloud hosting, analytics, advertising). These partners are contractually obligated to handle your data securely and only for the purposes we specify.
- If required by law or legal process, or to protect our rights, property, or safety, or the rights of others.
- In connection with a merger, sale, or acquisition of all or a part of our company.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, loss, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Children's Privacy
Piano Pop:Tap Tiles is not directed at children under the age of 13 ("Children" under COPPA). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete that information.
6. Your Rights and Choices
- Opt-out of Personalized Ads: You can reset your Advertising Identifier or opt-out of personalized ads through your device's settings (e.g., "Opt out of Ads Personalization" on Android or "Limit Ad Tracking" on iOS).
- Access and Deletion: You can contact us to request access to or deletion of the personal data we hold about you.
7. Data Retention
We will retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. If you request account deletion, we will delete your personal data within a reasonable timeframe.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.